Call (+44) 01462 432 600 | Email: Sales@Shatchi.co.uk

Customer Service


Shipping & Delivery

All orders received before 3:00pm will be dispatch same day. We aim to deliver your order within 2-4 working days to trade customers within UK.
Free shipping for order value over £300 excluding VAT with UK mainland.

We reserve the right to dispatch part of the order if item being out of stock or unavailable. Back order will be dispatch when the item re-stock.
Any orders with problem must report within 3 working days.


Terms & Conditions

These terms and conditions apply to our on-line shop and any associated catalogues and brochures. You order is accepted on the basis that you agree to our current terms and conditions. All sales/orders from our brochures/internet website will be governed according to English law. We do NOT disclose buyer’s information to third parties. These terms and conditions do not in any way affect your statutory rights.


Returns & Replacements

Item those which are you not ordered or faulty goods may return for exchange